next4biz

Description

Digital Transformation with next4biz
B2B / B2C / B2B2C Marketing
Business-to-Business (B2B) and Business-to-Consumer (B2C) marketers aim to capture the attention of two different target profiles. While there are many similarities between these two types of marketing, driving prospects from each channel requires different communication approaches in every aspect.

Omnichannel Communication
Omnichannel Customer Communication is one of the “must-have” features of new contact center technology. This new concept allows your company to interact with your clients via all channels. On top of the standard methods (telephone, email, web), your customers may contact you via the new media channels such as self-service, social media, or chat.

Low-Code Platform
Low Code means that you don’t have to code or have technical skills for process design. You can simply design your application interface and workflows from the design interfaces instead of undergoing complicated coding tasks.

Unified Customer Repository
With next4biz, you can collect customer data from different sources, check for consistency, and correctness , eliminate duplicates and integrate seamlessly with your applications. You can also apply multi-dimensional segmentation by using your customers’ information, tags and digital behaviors.