This document sets out the privacy statement (the ” Statement “) implemented by Dialog Insight (” DIALOG INSIGHT ” or ” we “), owner and developer of the Dialog Insight application and its specialized modules, and of the website www. dialoginsight.com to ensure the preservation of the confidentiality of your personal or confidential information and respect for your private life.
1) METHOD OF COLLECTING INFORMATION
Dialog Insight determines the purposes for which it collects personal information, before or at the time of collection, unless such purposes are obvious. Dialog Insight may collect and use information from a third party where permitted by law and with the consent of the individual in all other cases.
2) USE OF INFORMATION
Dialog Insight does not use customer information in any way and will not rent, sell, or share customer or recipient lists with third parties. Under no circumstances will Dialog Insight sell, give or trade your Information to third parties for commercial purposes. In addition, the data stored in the Dialog Insight platform is the property of Dialog Insight customers and they agree to respect this privacy statement.
A. IN THE CONTEXT OF THE MANAGEMENT OF OUR SERVICES
In general, we use your information when performing the service, for billing purposes, and in some cases, to resolve technical problems.
B. IN THE CONTEXT OF A LEGAL OBLIGATION
3) METHOD OF PROTECTION OF INFORMATION
Dialog Insight complies in particular with the Personal Information Protection Act of Canada or any other applicable law as well as the Act respecting the protection of personal information in the private sector of Quebec. Dialog Insight employs various measures to ensure the integrity and confidentiality of your information. These measures are intended to prevent the loss or theft of your Information, as well as its unauthorized reproduction, modification, use, consultation and disclosure.
We are committed to obtaining your consent, should we ever wish to use or disclose your information for purposes other than those specifically described in this statement.
5) DURATION OF RETENTION OF INFORMATION
Dialog Insight retains your personal information for as long as it is reasonably needed for the specified purposes for the provision of services or as required by law.
6) ACCURACY AND UPDATE OF INFORMATION
We try to keep the information in our clients’ files up to date to keep it accurate, complete and up to date. It is therefore important to notify us of any relevant changes in your personal information or business contact information. You can contact us by email at Dialog Insight email@example.com to correct or validate the information submitted during your registration, or by phone at 1 866 529-6214. You are also authorized to consult your file in order to verify the accuracy of the information concerning you by any means made available to you for this purpose.
7) EVOLUTION OF THIS DECLARATION
This statement may be updated from time to time. Dialog Insight reserves the right to modify this statement at its discretion, adding or removing certain terms.
8) TO COMMUNICATE WITH US