Chorally

Description

The customer engagement platform
Get in touch with your customers in the moments that matter.

Engagement Center
Configurable inboxes for any digital source, sophisticated workflows, granular routings with machine learning; everything it takes to offer a great customer experience.

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Listening
In a world of social sharing, managing a brand is a complex activity. Social listening allows you to act at exactly the right time.

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Crowdsourcing
Involve your customers! Build reserved areas where they can be engaged in cooperation, support and branding projects, and much more.

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Dedicated and specialised solutions by department,
business type and scope of utilisation.

Customer Care
Handling a higher number of requests from customers, with shorter delays, lower service costs and a continuous end-to-end experience.

Digital Marketing
Connecting the CRM with the marketing strategy and providing data in support of the digital marketing choices in order to best manage thFe company’s beating heart: its brand.

Digital PR
Evaluating the results of every digital action; segmenting media, authors and channels; understanding the impact of influencers: these are the tasks for the press office of the future.

Corporate
Adaptable tools for business workflows to manage huge bulks of data as well as information fragmentation, with easy connections to internal systems.

Agencies
Agencies are at the core of the customers’ digital processes. Customers demand results: our tools allow for the best operability of their digital strategies.

System Integrators
We actively cooperate with system integrators to generate value by integrating our services in other systems, also via API.