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Cognigy

Description

OUTSTANDING CUSTOMER SERVICE AT LOWER COSTS. MANAGED BY YOU.

Leverage the Power of Conversational AI for Customer Service Automation and cut your Contact Center Costs by 50% and more.

Phone & Chat Service Interactions

Empowering enterprises to automate conversations for high volume customer support requests on any channel to deliver personalized experiences at scale.

Enterprise Conversational AI Stack

End-to-End Enterprise Conversational Automation Platform for Customer & Employee Service Automation

Low-Code Conversation Editor

Manage all conversations in an easy-to-use graphical interface with great flexibility

AI-based Language Understanding

Use Cognigy.AI’s powerful, fully integrated NLU in 20+ languages or bring your own NLU

Customization without constraint

Cognigy.AI gives developers all the flexibility they need to customize Cognigy.AI in TypeScript and JavaScript