Delighted

Description

The fastest and easiest way to gather actionable feedback from your customers

Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes, not weeks. No technical knowledge required.

How does it work?

Customers take a single question survey. They rate your product/service and provide feedback in their own words. Feedback appears instantly in your dashboard.

Choose how you will survey your customers.

Deliver your survey to customers via email, SMS, or a link. You can also survey visitors directly on your website.

Customers take a single-question survey.

Your customers will be asked a simple question and then share, in their own words, what they think of your experience.

Feedback arrives in realtime for you to explore instantly.

As soon as a customer shares feedback, it is instantly available to you and your team in your dashboard for exploration.