Help Scout

Description

One-stop customer service

An all-in-one customer service platform that helps you balance everything your customers need to be happy.

What you can do with Help Scout
Email

Share team inboxes

Whether you have a team of 2 or 200, Mailboxes keep everyone on the same page. Leverage automation to move fast, while always giving customers a human, helpful experience.

Knowledge base

Deliver instant answers

Keep your customers in the flow by embedding help articles right on your website. With Beacon, they never have to leave the page to find an answer.

Live chat

Connect with customers

Solve a problem or close a sale in real-time with chat. If no one is available, customers are seamlessly routed to email without confusion

Reports

Manage your team

Measure what matters with Help Scout’s easy-to-use reports. You can filter, export, and drilldown on the data in a couple clicks.

Integrations

Connect the tools you already use

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.