Matt Sen Kumar

Description

Looking for
A Reliable Business Process Outsourcing Partner Or An Unbiased Third Party Quality Assurance Program?
Look no further. With MattsenKumar, you not only get a reliable one, but a flexible and data-centric outsourcing partner, with an exceptional track record, for all your business goals and a team of pioneer Third party Quality Assurance experts who can help you improve not only your CSAT/NPS but also bottom line revenues and expenses..

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Business Process Outsourcing Services
Designed to improve process efficiencies, bring cost savings, and improve business performance

CALL CENTER OUTSOURCING SERVICES
We help organizations boost their customer satisfaction and loyalty by setting up and managing inbound and outbound call centers as per business needs.

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back-office
BACK-OFFICE PROCESS OUTSOURCING SERVICES
We support organizations to boost the efficiency of their back-office operations by managing their channels like email, chat, and other support processes.

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E-COMMERCE OUTSOURCING SERVICES
We help e-commerce companies boost their efficiencies and revenues by handling their catalog management, product discovery, seller & buyer management, & more.

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THIRD PARTY QUALITY SERVICES – MKQ
We help organizations improve their NPS and CSAT by helping them adhere to regulatory compliance, redesign and optimize their processes, and more.

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PROFESSIONAL SERVICES
We work with organizations and help them improve their business processes, benchmark against competition, visualize their data, and improve analytics.

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INNOVATION AT MK
We have developed cutting-edge innovations for better productivity and efficiency for social media monitoring, interaction analytics, and speech analytics.

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Awards & Recognition
Our outsourcing services are well recognized and appreciated by industry-leading platforms and organizations.

Find Out What We Have Delivered For Our Clients
We have partnered with some of the leading organizations across the globe from industries like e-commerce, banking and financial, retail, media, and more. Here are some of our best work of delivering the desired business results for our clients.

Diverse Industry Expertise
We support organizations from varied industries with our cutting-edge outsourcing services to suit their business goals.

Our expertise spans across industries like BFSI, Technology, Education, Retail, E-commerce, Media, Entertainment, and Telecom. We have worked with leading organizations across these industries and helped them deliver the best experience for their customers and achieve the holy grail of growth.

We have helped organizations across industries with our expertise in contact center management, back-office operations, process improvement, and e-commerce consulting. We bring our expertise and cross-industry experience to help our clients establish the best processes to boost their performance efficiently.