OBI4wan offers the tools for online customer service, chatbots, media monitoring and media insights!
The all-in-1 solution for online customer service, AI-solutions and reputation management
Customer engagement & Social publishing
Experience the power of OBI Engage! With this all-in-one tool for customer service, you react quickly and efficiently to client questions via social media, messaging apps, reviews, live chat and chatbots.
Chatbots & AI-solutions
With our unique chatbot platform, you build, train and manage your smart chatbots for more efficient service – which raises satisfaction levels amongst both your customers and your employees!
With the OBI Brand Monitor, you collect and measure relevant insights regarding your reputation, sector and stakeholders from online and offline data, social media, print media, radio & television.
Media analysis & Insights
Our media analysts department functions as a specialized data intelligence partner for various targeted analyses, social analytics and action-oriented insights on a strategic level.