Promoter

Description

The most effective way to engage and learn from customers

Capture actionable customer feedback using the Net Promoter System®
to proactively reduce churn and drive growth.

NPS IS NOT JUST A SURVEY, IT’S A COMPLETE SYSTEM

Our proven, end-to-end solution will guide you through each phase of a best-practice approach to Net Promoter, resulting in higher response rates, actionable customer feedback, predictive insights and maximum organic growth.

PROMOTER HELPS DRIVE INTELLIGENT DECISIONS ACROSS YOUR ENTIRE ORGANIZATION
NPS for Customer Success

Proactively identify and triage customer issues ahead of time. Prevent churn, increase product adoption, reduce the reactive support load and understand how to drive loyalty.

NPS for Marketing

Uncover your ideal customer persona to fuel more targeted marketing efforts that produce dramatically better results. Higher conversion rates, more qualified leads and better ROI is just the start.

NPS for Product

Normalize product feedback and identify key trends in product usage that drive strong customer loyalty. Easily prioritize the product roadmap.

NPS for Leadership

Leverage your Net Promoter Score and enriched reporting to measure the ongoing health of your organization and influence strategy. Predict future growth and churn with a reliable, proven KPI.