Qeymetrics

Description

Harness your data and make it work for you
Blend data from any system to streamline your call center metrics into a powerful unified dashboard. Drill down to every level, location, and transaction in your business to find root cause, make key decisions, and drive true value.

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Load and Configure Data at the Speed of Light
Identify and gather data sources from every part of your business and configure with QeyMetrics industry experts to create targeted analytics dashboards for every role in the organization.

STORE, MAINTAIN, AND DISPLAY HISTORICAL KPI DATA
GENERATE UNLIMITED, HIERARCHICAL METRICS
DELIVER ACTIONABLE INSIGHTS THROUGH INTUITIVE, DRILL-DOWN DATA VISUALIZATION

Features

INTUITIVE USER EXPERIENCE
Beautiful dashboard views, seamless drill downs, and easy slice-and-dice puts you comfortably in control, anytime, anywhere, from any device.

THRESHOLD ALERTS
Detect performance problems as soon as they arise with visual cues. Rely on a trustworthy source to make sure performance meets high standards.

DIRECT DATA SOURCING
Connect directly to any data source in your organization to make implementation and maintenance simple, automatic, and reliable.

SECURE, ROLE-BASED VIEWS
Users see only what is relevant to them, and nothing more. Create role-based templates for dashboard elements and the information they contain.

SINGLE-STREAM DATA
Blend all of your data into a single stream, from every part of the company, from any source, curated for perpetuity, and updated in real-time.

TIME-BOXED LOOKUPS
See historical measurements in their original context to determine exact cause and effect long after people, regions, and departments have changed.