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See how retailCRM funcionates
See how your team can process orders and requests, automate marketing and analyze results.
Automate order processing

Orders from all sources are collected into a single list and distributed among operators. Each customer has overall communications history despite the channel.

Triggers assign tasks to employees automatically, send messages to customers and change their data.

Operators work in a single window mode – it is not necessary to leave CRM for viewing stock balances, issuing invoices, arranging delivery.

Launch CRM marketing

Collect customer data from all sources in CRM. Make segmentation of the base taking into account this data.

Set up automatic rules for increasing repeated sales. Send personalized mailings by segments.

Use a loyalty program for customer retention.

Sell in messengers

Communicate with customers in messengers in CRM interface. View all earlier information about the customers in 2 clicks.

Create orders directly in CRM conversations. Check stock availability due to built-in product catalogue.

Automate conversations using chatbots and automatic distribution of requests. Use reply templates prepared in advance and context actions for creating orders on the fly.

Control the work of your store

Analytics section will help to control the situation in the store in all matters:

operational indicators by orders and customers
which products and categories are best-selling
how your employees work and which of them bring more profit
what happens to your communications
what is the financial productivity of your store