SightMill

How can SightMill help you?

SightMill is an online customer experience platform that enables you to ask for real feedback, analyse your responses and make actionable changes to the way that you do business.

Ask

Use our survey tool to ask for feedback on multiple channels such as Websites, Email, SMS, Training & Events.

Analyze

Generate and track a single business metric (your Net Promoter Score) to gain insight into your customers’ experience.

Act

Act and respond to your customers in real-time across your business to improve every step of the customer journey.

SightMill provides automated analysis of your customer feedback to help you understand trends by product, by customer segment, by teams, or by themes and sentiment.

SightMill works with your existing systems – with integrations to conntect 1000s of platforms including your CRM, helpdesk, or busines systems – together with powerful APIs that give you the option to create your own application.

Millions of successful, customer-focussed businesses rely on the Net Promoter Score (NPS) metric to track and understand the themes that allow the business to focus and improve the experience for their customers.