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SmartMessage is the omni-channel marketing and customer
experience platform that helps leading brands confidently
scale communications over millions of customers in real-time.
WHAT WE DO
The SmartMessage Marketing Platform lets businesses scale more relevant communications for millions of customers – anytime, anywhere.
HOW WE DO IT
We process real-time data allowing businesses to respond with more relevance to the intent and action of customers in real-time.
WHY WE EXIST
SmartMessage helps the world leading brands connect with their customers and deliver real-time relevance in omni-channel experiences.
Available on-premise and in the cloud, SmartMessage brings all your marketing tools in a single, integrated platform –from managing content, to automating your omni-channel customer journeys and measuring your success.
Synch and unify customer data from any source into a single profile – a valuable foundation that is shared across the SmartMessage Platform.
Easily manage the full spectrum of content across all channels – and connect the
dots between content and customer behavior.
Build and deploy bots across all
messaging platforms (and web) and have human agents taking over only when needed.
Use our visual editor to build cross-channel journeys triggered by real-time events. Continually adjust customers’ path based on their current and predicted behavior.
Use our native channels including email, SMS, push notifications, in-app messages, ads, and chat apps to execute cross-channel campaigns and measure their success.