SmartMessage

Description

Deliver seamless
omni-channel
experiences
SmartMessage is the omni-channel marketing and customer
experience platform that helps leading brands confidently
scale communications over millions of customers in real-time.

WHAT WE DO

The SmartMessage Marketing Platform lets businesses scale more relevant communications for millions of customers – anytime, anywhere.

HOW WE DO IT

We process real-time data allowing businesses to respond with more relevance to the intent and action of customers in real-time.

WHY WE EXIST

SmartMessage helps the world leading brands connect with their customers and deliver real-time relevance in omni-channel experiences.

The SmartMessage
Marketing Platform

Available on-premise and in the cloud, SmartMessage brings all your marketing tools in a single, integrated platform –from managing content, to automating your omni-channel customer journeys and measuring your success.

Audience Profiles

Synch and unify customer data from any source into a single profile – a valuable foundation that is shared across the SmartMessage Platform.

Content Management

Easily manage the full spectrum of content across all channels – and connect the

dots between content and customer behavior.

Conversational Experiences

Build and deploy bots across all

messaging platforms (and web) and have human agents taking over only when needed.

Marketing Automation

Use our visual editor to build cross-channel journeys triggered by real-time events. Continually adjust customers’ path based on their current and predicted behavior.

Campaign Execution

Use our native channels including email, SMS, push notifications, in-app messages, ads, and chat apps to execute cross-channel campaigns and measure their success.