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Avys by Birdsview – Autonomous AI Email Agent for Online Shop Retention

Avys, from Leipzig start-up Birdsview, is an autonomous AI agent for e-commerce retention. It learns a shop’s catalogue and writes individual emails in the brand’s voice, replacing segments, flows and agency work.

Avys by Birdsview – Autonomous AI Email Agent for Online Shop Retention

Avys by Birdsview – Autonomous AI Email Agent for Online Shop Retention

Avys, from Leipzig start-up Birdsview, is an autonomous AI agent for e-commerce retention. It learns a shop’s catalogue and writes individual emails in the brand’s voice, replacing segments, flows and agency work.

Features

Description

Avys by Birdsview is an autonomous AI agent for customer retention in online shops. Rather than helping you build segments and flows, Avys takes over email marketing end to end: it learns every product in your shop and what goes with it, decides what to say to each customer and when, and writes an individual email in your brand’s voice.

Birdsview was founded in Leipzig in 2023 by data scientists Tim Kuesters and Ozan Brochwitz-Tuerker, who previously ran a CRM agency. It raised a €2.5M seed round in July 2026, led by Fortino Ventures and Newion. Birdsview says it has more than 100 customers, sends 52 million AI emails a month and has labelled 1.2 million products across 60 industries.

Who Avys by Birdsview Is For

Avys is built for e-commerce teams that rely on repeat purchases:

  • Online shops with large catalogues where generic newsletters underperform.
  • Consumer goods brands that sell refills and consumables.
  • Retailers paying an agency to run their email tool.
  • Small teams with almost no flows set up in Mailchimp or similar tools.

Core Capabilities

No Segments, No Flows

Avys positions itself as an agent, not a copilot. You define your tone of voice, and Avys handles email marketing without hand-built segments or flows. Each customer receives a one-to-one email based on their purchases and interests.

Product Intelligence

Avys reads your catalogue the way an experienced marketer would. It understands how each item connects to the rest of the range, which need it meets, how best to sell it and when a customer is likely to buy again. Birdsview says this layer learns from 52 million email interactions a month.

A Library of Agentic Skills

Avys runs skills for each situation: cross-sell bundles, a personal newsletter for every customer, cart recovery, refill reminders for consumables, curated new arrivals, price-drop alerts, smart discount reminders, onboarding for new subscribers, birthdays and win-back. A multi-language skill translates each email into the customer’s language.

Set Up Once, With Support

Birdsview says shops go live in about seven days at no integration cost, with its support team handling data checks, agent set-up and performance meetings in the first four weeks. Classic campaigns, blacklisting and personal coupon codes remain available when you want manual control.

Key Features Summary

  • Fully autonomous one-to-one retention email
  • Product and customer intelligence layer
  • Skills for cross-sell, refill, win-back, birthdays and more
  • Multi-language emails
  • Classic email builder and audience filters
  • Personal coupon codes and product recommendations
  • KPI dashboard, revenue attribution and UTM tracking

Plans & Pricing

Birdsview does not publish prices on its pricing page. It lists what the onboarding package includes and invites shops to try Avys.

Plan Price What you get
Avys Not published Shop integration, AI training, free data check, go-live meeting and four weeks of success meetings; all agentic skills, classic campaigns and analytics

Pricing checked on birdsview.com on 29 October 2026; no prices were listed. Contact Birdsview through the official website for a quote.

Pros & Cons

Pros

  • Truly one-to-one emails rather than segment blasts.
  • Deep product understanding built from a large labelled dataset.
  • Free, supported integration and fast go-live.

Cons

  • No public pricing.
  • Website and support are mainly in German.
  • Full autonomy means less hands-on control over each email.

Where Avys by Birdsview Fits

Avys is a retention agent for online shops. For B2C lifecycle teams at larger companies, compare JustAI, and for an approval-first platform run by your own AI agent, see Audryo. Our guide to the best AI email deliverability and outreach tools covers the sending side.

Browse the email marketing agents category in our AI agents directory.

FAQs

Is Avys an email tool or an agent?

Birdsview describes Avys as an agent. You set the tone, and it decides what to send each customer and writes the emails itself.

Who makes Avys?

Birdsview, a Leipzig start-up founded in 2023 by Tim Kuesters and Ozan Brochwitz-Tuerker.

How much does Avys cost?

Birdsview does not publish prices. Integration is free and supported; contact the team for a quote.