How to Design Meaningful Client Experiences

Pricing

from $18.99

Description

The Complete 2019 Customer Journey & Experience Course

Design & create experiences that delight your customers, add meaning and move prospects through the customer journey

Every social media post, landing page, product, service or process you spent countless hours creating can, and should, be designed.

Nowadays it’s not about you. It’s not about the product you sell or the service you offer. It’s the client experience you deliver what really matters.

So, why design experiences in the first place?

54% greater return on investment
24% increase in positive social media mentions
3.5x increase in revenue from customer referrals
18x faster average sales cycles

And these are just some of the facts taken from a recent study of the world’s leading customer experience service company.

These facts mean that businesses that design customer experiences and map their clients journey are bound to stay ahead of the game.

I know this to be true. I’ve been creating and consulting on experience design for over 5 years now and it can impact literally EVERY area of your business.

If you want to create:

Better learning experiences
Value-packed digital products
Online services that delight
Comprehensive support processes

What you’ll learn

Generate transformative experiences for your clients and for your prospects
Implement Experience Design Strategy in your brand/business
Integrate design processes with digital marketing strategies
Design products/services people want to buy
Create a customer journey map to maximize the efficiency of your sales process
Add value to every stage of the customer journey
Master the design process so you can apply it to your own brand/business
Evaluate most area of your business so you can start and keep implementing improvements
Increase customer retention rates
Speed up sales cycles
Turn strangers into clients and clients into fans
Sell more by using the design process in your favor

Who this course is for:

Coaches, consultants, advisors or anyone doing 1-on-1 work
Product or service owners
Digital creators, Youtubers, podcasters
Entrepreneurs, startups owners
Freelancers or selling their skills as a service
Online course creators

How to Design Meaningful Client Experiences