Sarah E.

Description

I have extensive experience with 10 years+ in customer service industries requiring front facing in-person roles, as well as email/phone followup and contact. Jobs often required on-the-fly decision making to ensure the customer issue was resolved and they left happy. The end goal was always to ensure customer retention and satisfaction.

I have worked with various systems and technologies, many jobs requiring quick uptake of new scheduling software and POS. I have proficiency with MS Office Suite products, Googlesuite, Helpscout, WordPress, Facebook, Instagram, ZOOM, Canva, as well as basic Photoshop and video/editing skills.

I have utilized HootSuite to schedule and manage client content to various social media platforms under deadlines as well.