Virtual Assistant | CRM| CSR/TSR | E-Commerce

Description

I’ve been in the BPO industry for over than 5 years providing outstanding customer service, moderating community forums for software developers, assisting customers with their technical issues by remote access troubleshooting, acting as floor support to my team, processing and resolving complaints as a Complaints Manager then eventually an assistant to a Team Leader. I also have experience handling B2B accounts, e-commerce and creating marketing content. I have enhanced my skills and acquired a couple more which are relevant to any field of work.
Areas of Expertise:
• Web Research
• Data Entry
• E-Commerce
• Shopify
• Zendesk
• Hubstaff
• ShipBob
• Slack
• Google Spreadsheet
• Google Drive
• MS Word
• MS Excel
• Email Handling/Support
• Customer Service
• Chat Support
My credibility is of the utmost importance to me so you can be assured that I will not bid on a project unless I am confident that I’ll be able to deliver a 5-star rated output.
I look forward to speaking with you further regarding my qualifications. I am here to deliver to your satisfaction. Hoping to work with you soon!