Customer Service Specialist, Virtual Assistant
Hi there! My name is Xvrdjhhu. For over 13 years in the Customer Service industry, I can say that I am experienced in handling different types of customers or clients may it be personal, over the phone or email. I’ve worked a lot at the airport. Handling, talking and assisting different kinds of people from different countries and cultures. Also worked in BPO, assisting customers from their feedback, praises, complaints through email or phone, and a little bit of back-office like monitoring of stocks and supply. from the booking of orders, confirmation, and shipment. As a customer service, it is important to maintain a positive, empathetic, and professional attitude toward customers at all times.
I am hardworking, flexible, and very dedicated to working, can easily adapt and learn, I can be a leader or a team player, patient and I love being creative.
I have experience with the following task:
– Customer Service (Email and Telephone)
– Customer Order Processing, Shipment Confirmation, and tracking
– Email and Complaint Handling
– Reports Documentation
– Invoicing, Billing, Purchases
– Filing and Organizing, Data Entry
– PDF conversion to Word/Excel, PDF forms
– Microsoft Excel
I am a newly trained virtual assistant.
I can also help you with:
– Business Branding
– Logo Making
– Data Entry
– Email Management
– Appointment Setting and Calendar Management
– Social Media Management
– Search Engine Optimization
Looking to work on a task/projects which will offer a variety of challenges and responsibilities where my skills and abilities can be fully utilized. I would love to work with a client with respect and earn their trust by giving them the best possible service and solutions for their businesses.