Anthill CRM

Description

CRM + PROCESS + AUTOMATION

One solution to manage your entire customer journey.
Streamline your process, make smarter decisions, and accelerate growth.
Fully customisable to work your way!

How it works…

Our 5-star rated success team will be on-hand to advise best practise and support you through every stage, from setup and training to on-going success. You can be fully up and running within days not months.

Build your workflows

Map the different stages and steps that you need to happen during each milestone of your customer journey. Each step is allocated a team, timeframe and purpose.

Outline procedures for staff to follow
Mitigate risk by providing detailed instructions
Ensure a consistent experience for every customer
Set your automations

Create personalised communications to be sent to customers and staff automatically during the customer journey. Use segments and triggers to send emails and SMS messages at just the right moment.

Automate repetitive tasks to reduce costs
Impress and inform customers with professional and personalised communications
Learn from prospects and customers using feedback emails
Choose your dashboards

Anthill provides live, customised dashboards that are unique to every department, giving you and your teams the information needed instantly.

Create unique dashboards for every team
Use filters to get the information you need
Drilldown to customer level data and full notes history
Easily export for further processing