Virtual Assistant |Content Writer

Description

I have 11 years of call center experience. I handled both inbound and outbound calls. I was multi-skilled to provide customer support, assist in sales, technical, and billing. I did call monitoring and auditing and was a team lead prior to shifting my career.
I am currently working as a freelance writer and part-time VA. I can write content, transcribe, do data entry, do internet research, digital marketing, and provide email support.
The following is the list of my skills and tools that I have familiarity with or have hands-on experience with.

* WEBSITE/SOCIAL MEDIA CONTENT MANAGEMENT | Wix, WordPress, Facebook, Twitter, Instagram, Later, Buffer, Hootsuite, Bitly
* WORD PROCESSING/SPREADSHEET | Word, Google Docs, Google Sheets, Excel
* FILE/EMAIL/CALENDAR MANAGEMENT | Google Drive, Google Calendar, Dropbox, Gmail, Outlook
* EMAIL MARKETING/COLLABORATION | MailChimp, Typeform, Google Forms, Trello, Evernote
* PHOTO EDITING/CREATIVE VISUALS | Photoshop, Pixlr, Canva, Picmonkey, Stencil, iPiccy, Navsy.pj, Piktochart, Visme, BeFunky, Powerpoint
* VIDEO EDITING | Hitfilm Express, Moovly, Animoto, PowToon
* CONTENT CURATION | Feedly, Paper.li