General Virtual Assistant/transcription job/Customer Service
General Virtual Assistant/transcription job/Customer Service
Description
2 years and 7 months of BPO work experience as Collections Agent and Customer Service Representative and office assistant. Manage office works and emails for automation
•Exceptional Customer Service Skills and Advanced level of communication Skills, results oriented Collections Agent that provides excellent customer service and developing scalable methods for facilitating accurate billing and collections processes.
•Data Entry experience for updating customers account.
•Focused on eliminating issues that contribute to account delinquency and providing accurate collections best practices.
•Proficient in Microsoft Words, good on using google drive apps, Microsoft PowerPoint, Microsoft Excel.
•Basic photo and video editing, Website Management, email marketing and automation.
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