Account Manager

Description

3 years in account management and social media marketing, 1 year managing retail store, 7 years in people, behavior and performance management.

*Operating as the lead point of contact for any and all matters specific to your accounts
*Building and maintaining strong, long-lasting customer relationships
*Overseeing customer account management, including negotiating contracts and agreements to maximize profit
*Ensure the timely and successful delivery of our solutions according to customer needs and objectives
*Assist with challenging client requests or issue escalations as needed
*Planning digital marketing campaigns, including web, SEO/SEM, email, social media and display advertising
*Maintaining our social media presence across all digital channels
*Measuring and reporting on the performance of all digital marketing campaigns
*Identify trends and insights, and optimize spend and performance based on the insights
*Collaborate with internal teams to create landing pages and optimize the user experience