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ACCOUNT MANAGER

Description

PROFESSIONAL PROFILE
Project Manager with over 5 years of experience in project management and customer relationship management. Experienced in contract management within the business to the business industry and highly skilled at relationship building with clients and across organizations and team; exceptional writing, presenting, and interpersonal communication skills.

You may visit my Linkedin profile here: wdjlo://eoo.sppvndaw.gzs/vf/gcñu-yybzuh-axtv-41129393/

AREAS OF EXPERTISE
– Project Management
– Customer Service
– Sales
– Communication & Presentation
– Lead Development
– Social Media Management
– Customer Service
– SEO

PROFESSIONAL EXPERIENCES

Project Manager – Hakuhodo BCI
March 2019 – Present

I am currently working full-time for an advertising agency. We handle big brands but mostly I’m handling the marketing campaigns for Mitsubishi Philippines.

– Maintaining relationships with current customers to maximize renewal business
– Preparing campaign pitches and costs to clients
– Negotiating time-scales and budgets
– Monitoring work progress with the creatives and keeping contact with clients at all stages
– Report writing on every meeting
– Creating invoices for the client
– Staff supervision
– Consulting clients about campaign and requirements on a daily and weekly basis

Freelance Marketing Virtual Assistant September 2018 – Present
– Manage social media accounts and creating a
– Reviewing and analyzing client sites for areas that can be improved and
optimized
– Writing effective SEO content for blogs, websites, and social media accounts
– Prepare and organize databases and reports
– Schedule meetings and arrange employer’s calendar; schedule meeting spaces
and conference rooms
– Present excellent customer-service skills to customers and clients
– Prepare and organize databases and reports
– Manage filing systems, update records, and organize documentation
– Create a list of prospective clients on a database
– Create a marketing campaign through MailChimp

Project Manager/ Sr. Digital Strategist – August 99, Inc
June 2014 – September 2018
– Consistent in managing accounts and addressing difficult clients Reached 81% of total sales from 2016 in 5 months time in 2017
– Demonstrated strong personal communication & presentation skills to establish credibility.
– Developed & executed marketing campaigns resulting in increased company exposure to different social media platforms and sales
– Expansion of sales revenue within a new customer base by introducing new products and services and making recommendations.
– Identified business needs and issues, captured market intelligence, and delivered opportunities that generated Sales for the company
– Contributes to at least $20,000 within the 2nd trimester of 2018
– Handled multinational clients over 5 year
– Maintained good relationships with all existing clients
– Handled extreme escalations professionally
– Prepared presentations for prospective clients
– Handled face to face meetings with local and international clients
– Passed and completed the SEO Certification

Lead Generation Specialist – August 99, Inc
September 2013 – June 2014

– Provided accurate and appropriate information in response to customer inquiries.
– Created lead listing for the sales team based on business requirements
– Responsible for data entry in Salesforce
– Contributed to daily, monthly, and yearly sales
– Provided exceptional customer experiences through the discovery of needs and recommendations of custom-fit solutions.