Operations Manager – Remote99 ID PROOF

Description

I have more than 13 years of experience in enterprise project management, business/process analysis and improvement specializing in overseas outsourcing strategy, front and back-office B2B program launch, and the turnaround of failing client programs and engagements. I also have extensive experience with call center and shared-services transition engagements and projects and is known to be an accomplished communicator to all levels of management with demonstrated efficiency in client/vendor relationship development.

My background in project management includes the direction of renovations and constructions for Business-to-Business accounts. Over the past 10 years, I have planned and directed numerous large scale projects in the US and is adept at managing multiple projects simultaneously. I am skilled vendor negotiation, compliance reporting, scope development, and client management.
In addition to my extensive knowledge and experience in handling team members, I also possess well-developed business skills and I am able to serve as the primary contact to clients all throughout project phases. I have the ability to determine the needs, prepare and deliver presentations, proposals, and negotiate with clients, vendors, and contractors.

I have a well-deserved reputation for getting the jobs done on time and is dedicated to provide the highest quality service at all times and remain actively involved I overseeing and inspecting until the project is completed to the client’s satisfaction.
Greater details of my accomplishments and what I have to offer can be further discussed as requested. less