VA – Customer service / SEO assistant
VA – Customer service / SEO assistant
Description
I’m a graduate of Bachelor of Science in Business Administration Major in Human Resource Management. I have acquired knowledge from my previous BPO companies(Linksys, Western Union, Vodafone New Zealand, GuestTek, DoorDaash, SEO-Link Builder) for more than five years as Sales, technical, and customer Representative handling escalations such as billing, payments, top-ups issues and giving instructions to my client on how to install and troubleshoots networking devices such as routers and access points, Microsoft computers, mac computers, and Android devices. all troubleshooting steps and what has been discussed upon doing the call should be properly documented before closing the case and work as an assistant SEO, handling social bookmarking sites, directory websites, blog commenting, and outreaching tasks.