Virtual Assistant/Admin Support with 5 years exp
Give me a problem. I’ll fix it for you.
Hi. My name is Laykl.
I help clients extend their reach and grow their brand in social media by having a “Social Media Ecosystem” with authentic and relatable content creation and curation along with strategic and profitable digital marketing, and ad campaigns with detailed targeting along with consistent engagement on all fronts.
A responsible and reliable Customer Service/Technical Support Representative in the BPO industry for more than 5 years, I had worked for telecommunications, credit card, and healthcare accounts and obtained expertise in providing troubleshooting support to customers, billing disputes resolution, and insurance benefits quotations. These experiences in a high-pressure environment have awarded me a sharpened focus, keen attention to detail, resilience, and flexibility in any situation I’m thrown in.
I am a well-rounded and versatile Virtual Assistant. I’ve always been a passionate professional when I’m helping clients grasp their goals and with growing their business. Because I firmly believe that their success is also my success. I am task-focused and I’m able to juggle multiple priorities, meeting tight deadlines without compromising quality and accuracy in quick turnaround time, so that clients can have more time focusing on their core business. I am responsive, receptive, a great collaborator, and always enthusiastic to learn.
• Social Media Management: LinkedIn, Facebook, Instagram, YouTube
• I can also perform other tasks as needed.
• proofreading, article spinning
• I do reports and analytics work with Microsoft Office, G-Suite; creating business and/or financial reports, and the likes with Excel, Google Sheets.
• I’ve done email management, email handling, email support, data entry, web research with high accuracy, sourcing and lead generation, general transcription, WordPress, basic image manipulation