SAP Customer Experience

SAP Customer Experience

SAP Customer Experience


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SAP Customer Experience has evolved CRM

Understand your customers and engage them with hyper-personalized experiences. Give them the freedom to explore and interact – and choose you.

SAP Customer Experience solutions deliver personal, trusted, and connected customer experiences

See how companies have created effortless, meaningful experiences with customer experience solutions from SAP.

E-Commerce Solutions

Provide a superior and personalized omnichannel commerce experience.

Benefit from using a single commerce solution

Support all go-to-market models

Leverage industry-specific capabilities

Realize a fast ROI with prebuilt integrations

Exceed expectations with built-in flexibility

Uncover opportunities by unifying online and offline customer data

Customer Data Solutions

Know who your customers are and how they want to be treated.

Build hyper-personalized experiences with a dynamic customer data platform (CDP)

Scale and optimize your B2B value network, while reducing risk

Deliver frictionless engagements with customer identity and access management (CIAM)

Honor the true purpose of customer data throughout your organization

Build customer trust by giving them the transparency and control they demand

Address GDPR, CCPA, and other regional data privacy requirements

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