Userlike

Description

Turn instant chats into long-term customers

The first and only live chat software to help your business win and nurture customers across messaging channels.

WEBSITE CHAT
CHATBOT API
CUSTOMER MESSAGING
WHATSAPP & MORE
Website Messenger The chat window to your customers’ hearts
Media support

File transfers, URL previews, video support, and more.

Long-term conversations

Let your customers jump back into previous conversations.

Voice messaging

Add the comfort of voice messaging to your service mix.

Message Center The beating heart of your customer relationships
Five channels, one hub

Whether through your website or a messaging app, all customer messages land in the Message Center – your central hub for all customer service chats.

The customer in the center

In the contacts area, your chat agents can dig through all customer profiles and the separate conversations they’ve had with your team.

Powerful support features

Shared inbox, team collaboration, auto-translations, canned messages – everything you need to meet the challenges of live chat support at scale.