Velaro

Out of the Box, Get the solution you deserve

Enterprises with complex customer engagement challenges come to Velaro for their OmniChannel needs. We help you configure and customize our SaaS solution to your specific live chat, bot, and telephony needs.

Make Every Chat Better Than the Last.™

Only Velaro offers Live Chat Performance Management – a suite of actionable analytics and reporting tools designed to drive agent excellence and customer satisfaction. Get real-time feedback, find coachable moments – and improve constantly.

Velaro Supports Enterprise Customer Engagemen
Workflow & Routing

Connect Visitors with the Right Agent the First Time

Integrations

Complete Your Comprehensive Engagement Strategy with Messaging, Video, and More

Enterprise Security

Protect Sensitive Customer Data

Reporting & Analytics

Prove and Improve Success