GoToAssist

Radically Refreshing Remote Support

Faster, Frictionless, and Better Than Ever

Keep customers and remote employees on-the-move with a remote support experience that’s better for both agents and end users alike. With GoToAssist, it’s easier to resolve issues fast and without frustration, to get customers and employees back to doing what matters.
Remote support software you can count on.

GoToAssist, will be there for you. So you can be there for your customers.

Agent Console

Quickly and easily start a support session from the browser or desktop app.

File Transfer

Securely send and receive files in a live or unattended support session, which is useful for applying patches, updates and more.

Remote Diagnostics

Easily access your customer’s system information, including hardware and software configuration.

Multi-Monitor Navigation

Easily switch or scroll between all of your customer’s monitors.

Multi-Session Support

Host up to 15 sessions simultaneously per technician.

Slack Integration

Put your IT Help Desk in a familiar place where employees are already working