Technical Support/Customer Service Specialist
For over five years of working as a customer care specialist, I have been trained to handle multiple lines of businesses, using various means of communication such as phone, email, and live chat.
These experiences, coupled with my proven ability to connect with clients on a personal level, strong work ethic, and never-give-up attitude, have enabled me to provide the best services and improve customer satisfaction in my previous customer support positions.
I’m skilled in using different customer support tools, and I am willing to learn new ones to help get the job done. I can also work with minimal supervision and I always make sure that my work is nothing short of exemplary. And since I am used to working in a fast-paced environment, I work well even under pressure and always make sure that deadlines are always met.
I am a problem-solver; I always have been. that is what makes me good at this line of business. I always find the best and fastest possible solution to a problem presented making sure that the issue gets a long term resolution.
I hope to land a job where my skills can be maximized to help your business, and at the same time, improve myself by learning new skills.