ACF Technologies

QUEUE MANAGEMENT

Kiosks and mobile receptionists expedite check-ins, reduce customer wait times and create an organized, relaxed environment.

WAYFINDING

Digital or printed directions and maps help customers navigate complex spaces, reducing anxiety and delays.

VIRTUAL QUEUING

Empower customers to set appointments online, check in remotely, and receive communications and alerts on their mobile devices.

CUSTOMER FEEDBACK

Real-time customers feedback gives organizations the quantitative data they require to improve customer experiences.

APPOINTMENT SCHEDULING

For organizations that utilize appointments, efficient scheduling is an essential aspect of customer experience management.

DIGITAL SIGNAGE

Keep customers informed and entertained by communicating relevant information throughout your organization.

Who We Are

ACF Technologies exists to improve customer experiences. With nearly two decades experience, across numerous industries, we are a global leader in advanced customer flow management. Through a consultancy led approach, we help customers streamline every interaction from appointment scheduling through onsite arrival through post-service feedback. Our solutions improve operational efficiencies, create better customer experiences and deliver a stronger bottom line.

Customer Experience Management innovations include:

Complete portal design to integrate on-line customer services
Providing organization analytics for leaner processes and cost reductions
Obtaining feedback regarding visits and services
Providing information and product offerings specific to individual clients