Alterian

Description

WE ARE A LEADER
THE FORRESTER WAVE™: JOURNEY ORCHESTRATION PLATFORMS 2020

FORRESTER WAVE LEADER 2020

Alterian named as a leader in the Journey Orchestration Wave™, Q2 2020 as a vendor delivering real-time personalization, offers and next steps in the journey. According to the report, Alterian focuses on:

Rapid time-to-value
Simple adoption
Real-time insights to action
Alterian received the highest scores possible in the criteria of Journey Orchestration, Visualization, Client Experience, Usability, and the Commercial Model.

ALTERIAN REAL-TIME CX
BEYOND MARKETING
Create a seamless experience for every customer in real-time and at every touchpoint by connecting all your operational, sales, service and marketing channels.

REAL-TIME ORCHESTRATION
Alterian syncs up all the moving parts of your business and allows you to think, act, and evolve in real-time to deliver consistent customer experience across channels.

NEXT BEST ACTION
Armed with the knowledge of ‘what was’ and ‘what is’, the Alterian Customer Experience platform then turns insights into action to predict ‘what could be’. As it is ever-learning.