Customerville

Description

Customerville blends technology, art and behavioral science to deliver surveys customers love and insights employees take to heart.

The world’s leading relationship-focused brands use Customerville

People will be asked for feedback via a survey a quarter of a trillion times this year. ​ Most surveys are terrible, which has driven survey response rates down from 36% to a mere 6% today. Here are some leading brands who overcome this by using Customerville’s Design-driven Feedback platform.​

Design-drivenSurveys

Create design-driven, interactive surveys that blend art, tech and behavioral science. Customerville surveys get 200-600% higher response rates, plus better stats, stories and photos. And they represent your brand beautifully. ​

​Integrate Customerville surveys with other platforms such as Clarabridge, NICE or Tableau. Or connect them to Live Dashboard™ XM Dashboard.

Design-driven Live Dashboard™

The best surveys deserve the best dashboard. Live Dashboard puts the story right in the hands of the people who make it happen, in visual ways designed to win engagement.

It’s visual, powerful and comes loaded with the tools to improve customer and employee experience.

Design-driven Push E-mail Reporting

Own The Narrative. Go beyond emailing dry reports. You choose the focus, then let Customerville’s CX story curation tools automatically publish push E-mail designed to win hearts and minds, every day.​