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Dot Digital

Description

Omnichannel marketing powered by dotdigital
Use dotdigital Engagement Cloud to transform customer data and insight into personalized digital marketing campaigns

Advanced omnichannel marketing platform from dotdigital
Engage your B2B or B2C customers with Engagement Cloud’s omnichannel features

Email
Send email marketing campaigns

Using email marketing for retail and ecommerce
Keep your comms on brand and available on all devices with your email marketing.

Build automated emails in minutes
Create and save templates for your various campaigns
Use marketing preferences to deliver relevant campaigns
Drive higher engagement by showing different segments different content
Use product recommendations to supercharge your ecommerce performance

SMS
Use SMS to reach customers

Website SMS
98% of SMS is read in five minutes, making it the perfect channel for communicating key details.

Engage audiences with timely promotions
Send appointment reminders and minimize no-shows
Confirm order, dispatch, and delivery with SMS
Request customer service or product feedback
Re-target and increase engagement with link tracking performance

Social
Reach people on social media

Using live chat for ecommerce marketing
Engage your customers on the social channels they love. Learn, grow, and build brand awareness across social media.

Enrich your data by syncing mailing lists and social media followers
Collect email subscriptions right on your social profiles
Offer customers a choice of communication channels
Guide shoppers through the sales process with Facebook Messenger