FIVE

Description

Call Center CRM Software

Double your call rate with dedicated calling software

As a call center CRM, FIVE contains all the functionality needed to run high volume outbound campaigns for both B2B and B2C. Designed from the start for outbound calling, the whole concept is to double your call volume compared to “regular” CRM systems.

This includes everything from managing agents, the data and calls. With options for call scripts and also wide ranging reporting, FIVE is the ideal solution for organisations who do a significant amount of outbound calling such as telemarketing and telesales. In addition, with products & opportunity management, FIVE is great for sales and account management.

FIVE was made for predominently outbound calling scenarios, this generally means telesales, telemarketing, lead generation, lead management and account management.

Our specialism is managing outbound calling, often in call centers, or otherwise with agents working remotely. FIVE has been developed over 15 years and has been tuned to cater for our customers’ needs, most of whom have been with us for many years.

The agent interface in FIVE can be configured in minutes by any non-technical admin, while the admin interface shows everything in a clear and intuitive way.  Having easy-to-use screens makes a massive difference in terms of time saved to do even simple tasks.