Freshchat

Description

‘Wow’ your customers at their fingertips

Freshchat helps you engage and delight your customers wherever they are – web, mobile and social messengers.

Messaging is the new way businesses interact with customers

Reach out wherever they are

Engage on web, mobile, and other social messengers.

Automate with bots and AI

Assist with precise answers and conversations.

Engage with proactive campaigns

Send targeted outbound messages to users.

Engage with customers, wherever they are

Connect with your customers on messaging channels like WhatsApp, Apple Business Chat, Facebook Messenger, etc.

Automate with bots and AI

Delight customers with bots and AI that focus

on intent, delight, and faster resolution.

Reach out to customers before they reach you

Send proactive campaigns to users based on user behavior, actions and other conditions.

Scale with Freshworks Platform

Meet your expanding customer needs with the open and flexible Freshworks Platform providing rich API for custom integration, automated workflows, smart analytics, ecosystem partner solutions and hundreds of Marketplace Apps.

Connect with tools you already use

Integrate the tools that you already use with Freshchat to get all the context in one place.