Gladly

Description

Radically personal customer service

The only people-centered customer service platform with all channels built-in.

No tickets, just people

With people (rather than tickets) at the center, you can do things that feel like magic, like connecting them to the person they are already talking to, seeing what they recently bought, and knowing what they like and dislike.

A lifelong conversation

Get every message, email, and phone call in one lifelong customer conversation thread. With everything in one place, your heroes help customers faster. No more searching through inboxes or merging tickets.

Every channel, including voice, built in

End endless bolt-ons and plugins with every channel natively integrated in a single unified user interface. Meet and respond to customers across all channels in one easy-to-learn and deploy platform.