Global Loyalty

Description

Next Generation Cloud Based SaaS Loyalty Management Platform

Fuel growth and increase market share with our cloud based enterprise grade omni-channel loyalty, commerce and campaign management platform.

Global Loyalty enables loyalty programs to maximise customer retention rates, deliver personalised communications and therefore improved engagement…ultimately reducing churn and generating uplift in revenue and increased profitability.

We bring innovation and creativity and importantly real-time loyalty marketing which enables you
to respond quickly and meaningfully to opportunities and threats.

Global Loyalty provides you with a cohesive strategy that leverages each unique channel and delivers an end to end seamless experience for your customers.

FEATURES
Support for Coalition, Enterprise and SME Programs

From the outset Global Loyalty built a powerful business network framework that provides a foundation that enables plug-n-play merchant partner capabilities and even cross partner collaboration. We support the complexities of coalition, B2B group loyalty model through to individual programs.

Advanced Points Engine

Support for complex loyalty earn promotions with rules defined at any level (program channel, tier, partner, product category, through to SKU). Even apply retrospective bonussing for actions across a time period.

Omni-Channel Earn & Redeem

Redemption channel options for practically any product type from travel (air, accommodation, experiential rentals), digital, merchandise and ticketing. Fully automated communication, fulfilment and financial processing back to supplier source.

Campaign Management,Insights & Analytics

Quickly see the effectiveness of your program and promotions. User defined reporting capabilities (pivots etc.) including conversions, referrals, registrations, margins, etc. RFM metrics / dynamic segmentation / activity & basket value analysis.