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Helpshift

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Description

App users deserve better.

That’s why we built the only mobile-first customer service platform.
Join us in ridding the world of bad customer service.

Think inside the app.

When mobile users need help, the last thing they want to do is leave your app. That’s why we give them quick and easy in-app help that’s purpose-built for mobile apps and always on.

Let users chat on their terms.

Modern app users prefer messaging over antiquated email and phone support. So, we designed an in-app chat experience that’s easy to use and ready when they are.

Automate satisfaction.

Our bots automatically resolve common user issues and capture support details for agents so users never have to repeat themselves.

Helpshift takes today’s consumer preferences for communication to heart.

Consumers care first and foremost about having their time valued by brands. Our complete and versatile customer service solution makes us a one-stop-shop for brands to care for their customers more effectively and efficiently, while boosting customer satisfaction and engagement.