inConcert

Contact Center Software. Multichannel Solutions.

We Make It Simple.

Software for your contact center.
Optimize your operation and keep your customers happy. Our products gather the know-how and expertise acquired by implementing tens of thousands of agent positions worldwide.Get the results you need with inConcert knowledge embedded software.
inConcert Allegro
Tools to make your contact center profitable.

inConcert Allegro is a full-fledged integrated software platform that covers all the functional needs of a high demand multimedia contact center.

i6 OmniChannel Suite
Make the most of the onmichannel opportunity, taking your operation to the next level.

i6 OmniChannel Suite brings 360o omnichannel attention to a new level with sophisticated tools specially designed to seamlessly process interactions through diverse channels such as chat, email, SMS and social networks.