Keatext

Explore the key insights in your customers’ feedback

Keatext helps you understand the unorganized and unstructured way your customers share their opinions.

Enhance your feedback insights with text analytics

Keatext is an AI-driven text analytics platform that instantly processes your unstructured feedback, enabling you to dive into the data and find key insights right away.

Take your feedback analysis to the next level with automatic comment grouping, opinion and sentiment analysis, advanced data visualization, and powerful trend detection.

How to use Keatext

Upload your feedback from wherever it is

Product reviews
Surveys you’ve conducted
Tickets from your help desk
Transcripts from call centres

Dive into rich, automatic insights backed by AI

Advanced data filtering
Comprehensive dashboards
Export capabilities for further exploration

Act on results quickly and effectively

Identify key trends in your data
Share dashboards with teams
Understand how feedback impacts your business