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Keepcon

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Description

How can we help you?

An insight is an insight, but its meaning is different for everyone.

Keepcon values all the areas that interact through text with customers and users in the digital channels. We know that each sector requires precise, relevant information, and in real time.

Customer Service

• Reduced costs and increased efficiency in contact center management.

• Reduced AHT.

• Automated attention

Customer Experience

• Increased Net Promoter Score (NPS)

• Automatic identification of business processes impacting in satisfaction / dissatisfaction.

Marketing & Communications

• Monitoring and crisis management in digital channels.

• Optimized budget for advertising and campaign

• Benchmarking and understanding of customer voice

Legal & Operations

• Efficient documentation management in big volumes.

• Extraction and automatic comprehension of content.