Mize
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Description
Mize enables high-value durable goods manufacturers to OPTIMIZE Service experience and MAXIMIZE Customer Lifetime Value.
89% companies see Customer Experience as key factor in driving customer loyalty and retention.
It costs five times as much to attract a new customer than to keep an existing one satisfied.
Repeat customers spend, on average, 67% more.
A 5 percent increase in retention yields profit increases of 25% to 95%.
Mize Connected Customer Experience Platform and Smart Blox connect Customers, Channel Partners, Manufacturers, and Suppliers to enhance service interactions on all channels and generate higher margin revenues from the loyal customer base.
Create Unified and Seamless Digital Experiences
Brands can deliver a great customer experience by connecting the customer touch points across various channels into a seamless flow that aligns with the customer journey.
Maximize Customer Lifetime Value with Connected Customer Experience and Engagement
Mize enables durable goods manufacturers to enhance ownership experience by delivering better value to customers at important touch points throughout the customer journey.