MyFeelBack

Description

Turn customer feedback into business opportunities

MyFeelBack helps companies capture the customer insights they need to make data-driven decisions and improve their businesses.

Ask the right question to the right person at the right time in the customer journey

Collect high-value customer feedback by asking ultra-targeted questions to users and visitors, based on context and behavior. Significantly improve response rate and data quality.

Make better decisions quickly based on concrete indicators

Increase insights into why a customer did or did not purchase, spot trends that directly impact revenue and identify areas of improvement to encourage decision making based on real-time data.

Enrich your CRM continuously with up-to-date customer data

Feed your CRM and marketing softwares with the data collected from all touchpoints throughout the customer journey, and keep an up-to-date 360° view of your customers.