
Customer experience management for advice businesses.
Get a high definition view of your customer relationships to improve growth, efficiency, and compliance. We make it easier to collect, understand and act on the voice of customers, so you can make better decisions, achieve impact, and give your business a competitive edge.
Monitor Compliance
Make it easy for your customers to reflect on and confidentially share their experience about promises delivered versus promises made.
Gather testimonials
Source powerful testimonials from your customers (and identify pain points) in a non-confrontational format.
Generate Referrals
Quickly identify authentic referral sources. Make it easy for them to refer by arming them with performance details about the experience you deliver.
Save time & effort
Our done-for-you service needs only 10 minutes to collect feedback, review detailed reports, and take confident action.
Implement A Sound Compliance Monitoring Strategy
The compliance obligations of licensees and their advisers/brokers have changed, so don’t put your license and livelihood at risk – it is essential to monitor and demonstrate compliance through the voice of your customers. As a licensee, you need to have your finger on the pulse to ensure all authrorised representatives are conducting themselves in a compliant manner and they too have the evidence to prove just that. As an adviser/broker, you more than ever need to ensure you are conducting yourself ethically and delivering good customer outcomes.
MyNextAdvice can be used to monitor performance and identify pathways to improvement. We’ll help you to quickly and conveniently generate results you can use as authentic proof that you deliver a compliant and great experience to ALL your customers.