Orlo

Description

One platform for your digital conversations

Be there on the channels they choose

Say hello to Orlo…
Customer Service

Bain & Company found that when brands respond to customer enquiries on social channels their customers spend up to 40% more. Empower your team to support your customers when they need you most by bringing together all of your digital conversations.

Marketing Engagement

With 71% of consumers telling Forbes they’d recommend a brand following a positive social media experience, engaging your audience has never been more important. Make engagement easy – generate, schedule and boost your content, all from one place.

Social Listening

Failure to respond via social channels can lead to a 15% increase in customer churn, according to Gartner. Never miss a chance to join the conversation – quickly build streams to monitor the keywords, hashtags, phrases and accounts that matter most.

Performance Analytics

With a suite of powerful reports, our Analytics solution allows you to quickly surface the most important insights. Understand the impact of your marketing and customer service efforts in an instant to inform your strategy and prioritise your efforts.