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Quiq

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Description

Quiq Text Messaging & Chatbots

Your customers have questions. Your resources are stretched. We can help.

Let bots handle customer inquiries

Make a bot in minutes, not months. Deploy purpose- built bots fast to help customers and agents. Bots slide into any part of the conversation and escalate to a human seamlessly.

Take care of more customers at once

Agents can help 5-7 customers at once via messaging versus 1 at a time via phone. Send relevant 2-way outbound messages. Customers prefer text messaging over every other channel.

Modernize existing CRM systems

Add best-in-class messaging, chat, and bots to your existing CRM solution. Pre-built integrations get you up and running in a few days with no downtime. See immediate results from day one.

Your customers are connected

Your business should be too. Quiq makes your business available at your customer’s moment of need. Let them contact you how and when they want. That’s business text messaging.

Manage all messaging channels in one conversational interface
Offer customers the ability to text your IVR
Send outbound messages to customers
Present richer messages with Apple Business Chat and Google’s Business Messages