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SightCall

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Description

See and Guide Remotely

SightCall is an enterprise-grade video cloud platform helping service leaders improve outcomes without deploying unnecessary support to the field. We blend the digital and physical worlds into a real-time collaborative environment that empowers technicians, reduces spend and improves the customer experience.

Digital Transformation at Scale

SightCall is a proven solution for businesses seeking to improve the way they communicate and solve problems across their entire organization.

Digitize Your Workforce

Put your employees at the center of your digital transformation. Improve peer-to-peer collaboration, retain institutional knowledge, and differentiate your offering with a platform that merges seamlessly into your existing business processes.

Become Customer Centric

A great customer experience minimizes friction, maximizes efficiency, and maintains a human element. SightCall allows you to put the customer’s needs first, empowering them to self-install and troubleshoot according to their own terms and schedule, with or without installing an app.

Fortify Your Technical Expertise

SightCall empowers technicians and ensures that they are no longer alone in the field. With one click, any technician can become an instant expert and receive valuable remote visual assistance, AR instructions and AI insights.