More than CRM and Helpdesk
Sugester helps you save time, get new customers and
provide better customer support. Try our software today
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Our clients include:
Sugester is a powerful and efficient helpdesk for your business.
Single inbox: always be on the same page as your customers.
Stop losing customers due to long response times. Sugester helps you collect and sort through incoming messages, assign team members to deal with each question and monitor their resolution. Providing stellar customer support has never been so simple.
Self-service support: save time and resources.
Cut down on helpdesk costs by helping your customers help themselves. Sugester makes it easy to share how-to’s, FAQs and solutions to common problems. Not every issue requires the involvement of your team. Publish help materials online to save money and provide a 24/7/365 support channel.
Complete integration: e-mails, phone calls, chat messages and social media all in one place.
A good helpdesk has to monitor customer communications across all channels. With Sugester no customer question will fall through the cracks again: everything is collected and presented to your team on a single, clean page.
Optimize your business communications.
Get to know our features:
Sugester gives you the tools you need to effectively manage, edit, annotate, track and activate your customer database. Our CRM allows you to easily import your existing records and get to work immediately – adding notes, tags or reminders takes just a few clicks. Other useful features include mass mailing and call registering: in a pinch, it’s all you need to get your sales operation up and running.